The Care Quality Commission (CQC) is regarded as the central body overseeing care standards in the UK. Its regulatory framework, established in 2009, sets benchmarks for quality across care providers.
A recent review, led by Dr Penny Dash, highlights several challenges facing the CQC. These challenges lie particularly in its operational efficiency, reporting, and sector expertise.
The findings suggest there’s room for other means of validating and upskilling care organisations.
Care providers can benefit from going beyond traditional regulatory ratings. Independent training accreditation offers an alternative route to showcase commitment to higher standards.
CQC Review: Key Insights
Dr Dash’s May 2024 review uncovered several operational inefficiencies in the CQC. These include inspection backlogs, registration delays, and slow adoption of their new Single Assessment Framework (SAF). This leaves care providers frustrated with delays in feedback, unclear statements and inconsistent ratings.
The review gathered input from over 300 people, including care professionals, CQC staff, and service users.
Providers have noted a loss of sector-specific expertise within the CQC, further compounding concerns about the accuracy and timeliness of inspections. This loss of expertise is a result of a 2023 restructuring.
Dr Dash’s findings acknowledge the vital role of the CQC. However, they also raise questions about how well a good CQC rating reflects the quality of care within an organisation.
A second review will be published in 2025. Over the next 12 months, the CQC will work to rebuild expertise and improve performance.
The Value of Accreditation
Accreditation offers care providers a proactive way to show their dedication to high-quality services. We help organisations become accredited training centres. Organisations can train staff with bespoke and ready-to-use learning materials on a wide range of care topics. Our materials provide care workers with the knowledge and skills necessary to deliver the highest standard of care.
By becoming accredited, care providers can tailor their training programmes, track learner progress through our online portal, and issue certificates.
Accreditation as a Quality Marker
CQC ratings offer an overview of a care provider’s performance. Accreditation dives deeper into the day-to-day operations and continuous professional development of staff.
Independent accreditation reflects an organisation’s ongoing commitment to quality. This offers a more comprehensive picture of the care being delivered.
Our accreditation process includes access to learning materials, such as presentation slides and lesson plans. These resources enhance staff capabilities and ensure providers can confidently maintain and exceed regulatory standards.
Become an Accredited Training Centre
Prove your dedication to quality care. Highlight your strengths, support your staff, and offer a clear signal of quality to those you care for and their families.
While the CQC continues to refine its processes, accreditation through Advantage Accreditation offers a valuable, forward-thinking alternative.
For more information on becoming an accredited training centre, contact Advantage Accreditation today.