This week, 21^st-27^th November 2022, organisations throughout the UK are taking part in Safeguarding Adults Week. The theme this year is Responding to Contemporary Safeguarding Challenges. This annual event was set up by Ann Craft Trust in order to raise awareness of safeguarding issues for adults. With this in mind, we want to make you more aware of some types of abuse and neglect within the health and social care sector, and how to record and report concerns.

Types of Abuse and Neglect

• Psychological, e.g. bullying, no provision for cultural or religious needs, limited opportunity to make decisions
• Discriminatory: e.g. exclusion from basic rights, unequal treatment, derogatory remarks
• Organisational: e.g. inadequate care or support, limited freedom, mistreatment of people using a service
• Self-Neglect: e.g. living in dirt conditions, suffering non-treatment of illness, malnutrition and dehydration
• Physical: e.g. poor moving and handling, hitting or pushing, unauthorised restraint
• Domestic: any controlling, bullying, threatening or violent behaviour between people in a relationship
• Sexual: e.g inappropriate touching, sexual advances, being shown pornography
• Financial: e.g. theft, misuse of personal allowance

How to Record and Report Concerns

Always take action as soon as possible if you believe someone is at risk of abuse or neglect. Whistle blowers are protected under the Public Interest Disclosure Act 1998. Follow the policy and procedure of the organisation. Inform a supervisor, line manager or lead practitioner. Your report should be concise while ensuring all necessary details are clearly communicated.

Ann Craft Trust have set up a schedule to help raise awareness of contemporary challenges:

• Monday: Exploitation and Country Lines
• Tuesday: Self-Neglect
• Wednesday: Creating Safer Organisational Cultures
• Thursday: Elder Abuse
• Friday: Domestic Abuse in Tech-Society
• Saturday and Sunday: Safeguarding in Everyday Life

Use #SafeguardingAdultsWeek on social media to get involved and help raise awareness. Virtual workshops on the topics above are available via Hull and East Riding Safeguarding Boards throughout the week. If you are interested in providing training in Safeguarding Adults, Advantage Accreditation has a ready-made course available to our approved centres, alongside many other courses . Please get in touch to learn more.

The Care Quality Commission (CQC) recently introduced a new approach to regulation. This is yet to impact all care providers, but will soon become the standard method of regulation and assessment. Advantage Accreditation has already provided a resource about these changes: New CQC Quality Statements. Read on to learn more about the CQC’s new assessing services.

The goal of the new assessment framework is to allow more frequent assessments, often based on people’s experiences of the care provider. The frequency of assessment will no longer depend on the care provider’s CQC rating and service type, but on the information previously collected about the care provider.

Gathering Evidence

Evidence may be collected on site (e.g. observations) or off site (e.g. patient reported outcome measures, national clinical audits, etc.) based on the required evidence and type of service. As some evidence can be collected entirely off site, the CQC can update a care providers’ rating without visiting in-person. Site visits will occur more frequently if there are concerns about risk, evidence received, etc. Advisors, such as Experts by Experience, may help the CQC decide what evidence to collect and how to analyse it.

Ratings

Care providers will receive Outstanding, Good, Requires Improvement, or Inadequate ratings for the key questions: Safe, Effective, Caring, Responsive, and Well-Led. Numerical scores will be provided to increase openness and clarity, and to show if a care provider’s rating is close to moving up or down. Each evidence category will receive a score from 1 (significant shortfalls) to 4 (exceptional). Each score will then be combined to provide an overall score for each quality statement within each key question.

For example, if the CQC assess evidence from three different categories, the maximum potential overall score is 12. The actual scores may vary.

In this example, the care provider received a score of 9 out of 12, or 75%. The percentage is converted back into a score so that multiple quality statements can be combined into a score for each key question. In this case, 75% is converted into a score of 3. Each quality statement (QS) receives a score.

In this example, the care provider received a score of 15 out of 20, or 75%. The percentage is converted into a rating. In this case, 75% is converted into a rating of Good.

Planned and Responsive Activity

The CQC will plan to collect evidence, including first-hand accounts from people who have received care, policies, processes and procedures, and other evidence types. The frequency of assessment will depend on national priorities and levels of risk in different areas of the country. The CQC plans to assess every service at least once every two years.

In response to any reported concerns, including whistleblowing, safeguarding, feedback, etc, the CQC may collect evidence from the care provider.

We would be more than happy to provide answers to any questions you may have. Please get in touch with Advantage Accreditation. Further information about the CQC’s assessing services is available on their website.

The Health and Care Act 2022 introduced the Oliver McGowan Mandatory Training in Learning Disability and Autism. This placed a requirement on all CQC registered service providers’ staff to complete relevant training in response to Oliver McGowan and his family’s experience. You can read Oliver McGowan’s story here.

The new training aims to equip staff with the necessary knowledge and skills to care for people with learning disabilities or autism within their roles. Standardised training has been developed to provide consistent content and learning outcomes. This training is endorsed by the government.

Mandatory training was promised by the government back in 2019. The government pledged to draw on existing best practice and input from people with learning disabilities or autism, their family and carers, and subject experts.

The new standardised training has been developed and delivered with the help of people with lived experience of learning disability and autism. The training also features Paula McGowan OBE, who shares Oliver’s story and explains the need for this training.

Staff will need to complete Tier 1 or Tier 2 training, depending on their role.

Tier 1

Provides general awareness of how to support people with learning disabilities or autism:

eLearning package: available now and required for all staff

1-hour online interactive session

Tier 2

For staff who may need to provide care for people with learning disabilities or autism

eLearning package: available now and required for all staff

1-day face-to-face training

Tier 2 training includes Tier 1 training, so staff only need to complete Tier 1 or Tier 2.

Integrated Care Boards are currently working to increase their training capacity in order to deliver online and face-to-face sessions from early 2023. These sessions will all be co-delivered by someone with a learning disability or autism.

The eLearning package is live on the eLearning for healthcare website now. Employers should organise staff training and ensure it is recorded appropriately.

Health Education England (HEE) are currently accepting applications for anyone wishing to provide this training. If you are an expert by experience, an employer, or an education provider, you can fill out their expression of interest form.

Our Continuing Professional Development (CPD) accreditation is especially popular within the beauty industry. This is perhaps due to the requirements of the Hair and Beauty Industry Authority and the Guild of Beauty Therapists for professionals to complete 30 hours of CPD training every year. With ever-changing trends, methods and treatments, keeping up-to-date is crucial.

Accreditation is available for original courses in all areas of beauty therapy, from nails, to make up, to aesthetics. By becoming an accredited CPD training centre with Advantage, you can offer courses awarding CPD hours or CPD points. At the moment, we accredit several beauty training providers in the UK.

Aya Beauty, London:

Certificate in Waxing

Being Venus Aesthetics & Training Academy, Cheshire:

Foundation Dermal Filler

Microblading

Bodygoalstudios Academy, London:

Buttock Augmentation

Fat Dissolve Mesotherapy

Ultrasound Cavitation

Vacuum Therapy (Brazilian Butt Lift and Wonder Breast Lift)

Cinderella Salon, West Sussex:

Brazilian Bum Lift & Breast Enhancement Cupping Massage

Warm Bamboo Massage

Moon Aesthetics, Essex:

Anatomy and Physiology Foundation

Botox

Dermal Filler

Fat Dissolving Injections

Profhilo

Vitamin Injection

The Basement, Wiltshire:

Chemical Peel and Facial

Luxury Facial Dermaplaning and Lash Defining

Unique Beauty Academy, Greater Manchester:

Brow Waxing

Combination Brow

Lip Blush

Microblading

Scalp Micropigmentation

You can find more accredited training centres in our directory.

Advantage Accreditation provides ongoing support to our centres. This means, even after you have gained accreditation, we will continue to provide access to our online training management software. We will also research and keep you updated on any changes within your industry relevant to your courses.

Click here to learn more about CPD accreditation.

At Advantage Accreditation, we provide our centres with a range of materials branded with our logo.

Approved Centre Logo
When an organisation becomes an Advantage Accredited training centre they can display our Approved Centre logo. It’s up to the individual organisation to decide where they will display this. Many of our centres use the logo on their websites, social media, and even printed signs at their venues.
This logo is designed to show your customers, learners, service users, and anyone else who may be interested that you are committed to high quality training. The Approved Centre logo shows you have completed the accreditation process and you provide externally verified training. This logo will set you apart from similar organisations hoping to provide training courses.

CPD Logo
Our Continuing Professional Development (CPD) logo is available to all of our approved centres. It is especially popular among those who have designed their own courses and received bespoke accreditation through Advantage. Organisations may choose to display our CPD logo on their training resources, such as workbooks and presentation slides.
Marketing your courses as CPD accredited will appeal to the many people required to complete professional development each year. In the UK healthcare sector alone there are over 1.5 million people required to complete CPD.

Certificates
We provide an online certification portal where centres can keep track of learners and print certificates directly. Each certificate features our Advantage Accreditation logo, providing our seal of approval. All certificates for CPD accredited courses prominently feature our CPD logo too.
Our certificates can be dual-branded to feature our logos as well as your own.

Access to these materials is just one of the benefits of accreditation. We offer a wide range of services to help you provide quality training and save you time and money. If you are interested in becoming an Advantage centre, please get in touch today.

What is a teacher CDP?
In order to allow students to learn and gain knowledge efficiently, it is vastly important that both Primary and Secondary teachers are also learning- this can be done via CDP courses. Teachers are immersed in their work in such a way through traditional TED days, alongside easily accessible and convenient e-learning. This ensures teachers are up to date with current curriculum and new teaching methods which could allow their lessons to run smoothly and efficiently. This improves student performance and therefore the overall achievement and reputation of a school. There are no necessary requirements for a teacher CDP in England in Wales, however Scotland requires 35 hours annually.

What is a primary school CPD?
CDP allows teachers to broaden their knowledge on the subjects they teach students, allowing them to provide a high-quality education and better the understanding of the students they teach. This is especially important in a primary school setting, in which children are going through the key stages of their development, and qualified educators are necessary. As well as educational courses, primary school CDP can provide supervision skills in safeguarding, such as increasing awareness and providing training in advanced autism awareness practice within schools.

What is a beauty CDP?
The beauty industry is ever-changing, there is a strong need for professionals to stay up to date with new treatments and procedures. In the UK, Hair and Beauty Industry Authority and Guild of Beauty Therapists require each professional in the beauty industry to complete 30 hours of CDP training annually. CDP courses for beauty professionals may be composed of courses in salon management, electrical facials, etc.

Click here to learn about CPD in other sectors and industries.

Where can I get CDP points?
CDP courses can be accessed via any accredited CDP providers. Through these providers, you can complete CDP hours equating to CDP points.

How does CDP help employers?
CDP is beneficial not only to employees themselves, but their employers and respective businesses. CDP shows employers that their staff are committed to their careers and own personal self-developments. CDP also ensures employers employ staff who are knowledgeable in their field of work and have extensive experience, and also allows companies to keep their working practices up to date.

The cost of courses adds up very quickly. If you are required to provide CPD for your employees, creating your own accredited courses can save you huge amounts of money. Plus, you’ll be able to provide in-house training tailored to your organisation. If you’re interested, please contact Advantage Accreditation.

What is a Train the Trainer course?
A Train the Trainer course will allow members of your team to become accredited trainers and provide high quality training of their own. A Train the Trainer course will provide the necessary knowledge and skills needed to deliver effective training to other adults within a specific field of work, and provide prospective trainers with an accredited training qualification, enhancing their credibility.

Why do we need Train the Trainer?
Train the Trainer courses are vital in ensuring the quality of training provided is high and that participants can maximise the benefits of partaking in these courses. Train the Trainer courses can be delivered in-house, saving money and time training staff, and provide trainers with dual branded certificates, showing that they have the necessary skills to deliver training and allowing trainers to stand out in this competitive market.

What skills do trainers need?
It is essential that trainers have a broad knowledge of the course they are going to be teaching, including extended knowledge of surrounding subjects to allow them to explain any concepts in detail. There also are many other skills useful to a trainer, including:
-Strong communication skills
-Confident delivery and good presentation skills
-Organisation
-Ability to craft specific feedback for each participant
-A passion and enthusiasm towards the course they are teaching
And many more.

What are the roles and responsibilities of a trainer?
Trainers should:
-Come equipped with presentations and learning materials for courses
-Form individual feedback for course participants and be capable of evaluating student performance
-Communicate well with students to improve their course for future students
-Be prepared to answer a variety of questions relating to their course, including specific skills-based questions and more general questions in relation to the topic of the course

What are 3 important characteristics of a trainer?
The core characteristics of a proficient trainer are as follows:
-A vast knowledge relating to their specific course and other related topics – This knowledge should be in-depth to allow the trainer to answer questions and explain in detail any skills or concepts involved.
-Very strong communication and presentation skills – It’s important not only that the content of the course is thorough, but that the information is presented in a concise and easily understandable way, that allows the students to get the best from the course. It is also essential that the trainer can communicate well with students to answer any questions and ensure they leave the course with a strong understanding.
-Flexibility and creativity – The course should be individual to the trainer’s company and interest the attendees. It should be immersive and place importance on the skills and experience gained and not just the content-based aspect of the course.

How can I be good at training?
Train the Trainer courses provide accreditation, making sure trainers have the necessary knowledge and providing training in presentation skills ensuring they give high quality training on their courses. Sign up online to learn more about becoming an accredited trainer.

What is the purpose of CPD?
CPD, or Continuing Professional Development, allows individuals to gain and develop essential skills, knowledge and experiences which aid them in becoming proficient in their profession. CPD is something an individual will continue throughout their career, allowing them to progress to future employment within their sector.

What are the benefits of CPD?
CPD provides countless benefits for individuals, including:
-Demonstrating and developing self-improvement
-Growing knowledge and learning new skills
-Increased ability to perform well at work
-Ability to stay up to date with your company’s way of working
-Demonstrating that your company is committed to supporting staff
-Provides employees with a greater sense of professional direction

How do I know if my certificate is CPD?
A CPD certificate will include the name of attendee, the name of the CPD provider and the title of the training course of lecture. It should also include the organisation providing the CPD, the date and the number of CPD hours. Our CPD accredited centres can access certificates with our CPD approved logo.

How do I get my CPD certificate?
After participating in a CPD training course or lecture, all attendees should be given a CPD Certificate of Attendance by the CPD provider, including all the relevant information on the attendee, the CPD provider and the course itself.

How do CPD credits work?
CPD credits, or CPD points, equate to hours of active learning (1 CPD credit is equal to 1 hour of active learning). Active learning refers to the actual time spent learning relevant content for an individual CPD course. It is necessary for attendees to record their CPD points after a course in order to track their personal development, as well as for the employer’s records. Certain employers may set annual CDP credit requirements for their employees.

Is CPD certification free?
We provide CDP accreditation at different prices based on the number of courses you have accredited. We offer monthly memberships following a set-up fee of £400.

Got a question? We would be very happy to help. Get in touch online.